Patient data security

Medical data is among the most sensitive. DentalSoft stores it in a structured cloud database, encrypted and with an automatic backup every day.

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What the feature includes

Protection at every level

From the browser connection to the servers and backups, every step is designed to protect patients and the clinic.

Encrypted data

The data is encrypted and unreadable even for people with server access for maintenance.

Firewall and DDoS protection

The servers are protected by a firewall and by protection against DDoS attacks.

Daily backup at 18:00

The software automatically creates a backup of your data every day.

Servers in Germany and Albania

Data is stored in data centres in Germany and Albania.

Roles and access rights

Sub-accounts for the administrator, reception and dentists, each with their own permissions.

Your data is yours

Download your copy or export your data to Excel or XML at any time.

In practice

Security without complicating your work

Staff work as usual from the browser or the app, while encryption, backups and server protection happen automatically.

Encrypted connections (HTTPS/TLS)
Internationally certified security protocols
Development environment separated from production
Access from any device, wherever you are

Also read the article on protecting patient data (in Albanian) and the privacy policy.

Frequently asked questions

Questions about data security

Where is patient data stored?

On servers in data centres in Germany and Albania, encrypted and with an automatic daily backup. The data belongs to the clinic and can be exported at any time to Excel or XML.

Who can read the data?

Only your clinic’s staff, according to the permissions of each sub-account. The data is encrypted and cannot be read even by people with server access for maintenance.

What happens to the data if I leave DentalSoft?

The data belongs to the clinic. You can download your copy or export it to Excel or XML at any time.

DentalSoft features